PRIVACY POLICY
PRIVACY POLICY
At ELITE MEDICARE LADY, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and when we may share it while assisting you with Medicare-related services.
Information We Collect
To provide Medicare insurance services, we may collect the following information:
- Full name
- Mailing address
- Telephone number
- Email address
- Date of birth
- Medicare Beneficiary Identifier (MBI)
- Medicare eligibility and enrollment information
- Medicaid information (if applicable)
- Prescription drug information
- Preferred pharmacy
- Physician and healthcare provider information
- Insurance policy information
- Any other information you voluntarily provide that is needed to assist with your Medicare coverage
How We Use Your Information
We use your information to:
- Help you understand your Medicare options.
- Compare Medicare plans based on your needs.
- Complete and submit Medicare enrollment applications.
- Verify eligibility for Medicare plans and assistance programs.
- Communicate with insurance companies regarding your application or policy.
- Provide customer service and ongoing support.
- Contact you about annual Medicare reviews or requested policy updates.
- Meet legal and regulatory requirements.
We will use your information only for purposes related to the Medicare services you request or as otherwise permitted or required by law.
How We Protect Your Information
We take reasonable administrative, technical, and physical measures to safeguard your personal information. These measures include:
- Secure storage of paper and electronic records.
- Password-protected computers and devices.
- Limiting access to authorized personnel who need the information to perform their duties.
- Following applicable federal privacy and security requirements, including HIPAA, when handling protected information.
While no method of transmitting or storing information is completely secure, we take appropriate steps to protect your information from unauthorized access, use, or disclosure.
Sharing Your Information
We do not sell your personal information.
We may share your information only when necessary to:
- Submit or service your Medicare insurance application.
- Communicate with Medicare insurance carriers or their authorized representatives.
- Work with trusted service providers that assist us in operating our business and are required to protect your information.
- Comply with applicable laws, court orders, or government requests.
- Protect against fraud or unauthorized activity.
Any third parties with whom we share your information are expected to safeguard it and use it only for authorized purposes.
Your Privacy Choices
You may request to review or correct the personal information you have provided to us by contacting our office. Certain records may need to be retained to comply with legal, regulatory, or business requirements.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Carolyn Haynes
Licensed Medicare Insurance Agent
NPI: 20177317
Business Name: ELITE MEDICARE LADY
Phone: 941-413-3380
Fax: 941-867-8735
Email: CEHAYNES@ELITEMEDICARELADY.COM
Business Address: 2605 72nd Ave E. Suite 437 Ellenton, FL 34222
Disclaimer: ELITE MEDICARE LADY is an independent licensed Medicare insurance agency. We do not offer every plan available in your area. Any information we provide is limited to the plans we represent. Please contact Medicare.gov, call 1-800-MEDICARE (1-800-633-4227), or contact your local State Health Insurance Assistance Program (SHIP) to obtain information about all available Medicare options.